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Home warranty protection
and appliance repair, made easy.

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By clicking the below "See my results" button, you agree that Cinch Home Services or California Cinch Home Services may contact you at the phone number and email address provided, including via automated technology and artificial or pre-recorded voice, about Cinch products, offers, and your relationship and experience with Cinch. This consent is not required to make a purchase.

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Why choose a Cinch Home Services warranty?

Frequently asked questions

Frequently asked questions

When should I buy a Cinch Home Services home warranty?

Although it’s best to get a home warranty as soon as you become a homeowner, you can purchase a plan at any time during the buying, selling or home-owning experience.

Even though purchasing a home warranty is important when buying or selling a home, you will also want to purchase a warranty when your existing limited-time warranties expire or when you remodel and add new appliances or systems to your home.

What is not covered by a Cinch home warranty?

While a Cinch home warranty plan offers a wide range of coverage, some situations are not covered by a home warranty, including:

  • Neglect and failure to do scheduled maintenance
  • Cosmetic dents and scratches to appliances
  • Non-mechanical items in the home, such as windows, walls, doors and the roof
  • Improper installations or repairs
  • Pest damage
  • Misuse 

Unlike many other plans, Cinch’s home warranties usually cover “unknown pre-existing conditions.” To fully understand what isn’t covered, read the details of the “General Exclusions and Limitations” section of a plan’s terms and conditions.

What is the difference between a home warranty and homeowners insurance?

While home insurance policies are typically required for homeowners, a home warranty plan is never mandatory. But since insurance policies don’t cover costs for daily wear and tear to the appliances and home systems you rely on, warranty coverage can save you a lot of trouble and money.

Homeowners insurance covers four primary areas of your home:

  • Personal property that could be stolen or damaged
  • The interior of your home
  • The exterior of your house
  • General liability that covers you if someone gets injured on your property

Home warranties generally cover failures incurred from daily wear and tear to both your home’s major appliances and systems such as:

  • Major kitchen appliances like your fridge or built-in microwave
  • Clothes washer and dryer
  • Water heater
  • HVAC systems 
  • Plumbing and electrical systems
Who are the independent contractors that Cinch sends to my house?
We match your repair request with one of our thousands of vetted service providers. Every service provider that we refer has undergone an extensive screening and selection process, which includes, but is not limited to, license checks and verification of active liability insurance. We also have a continuous process of monitoring our service providers and scoring them based on customer feedback.
My home's systems and appliances are old. Does Cinch cover them?

Home warranties are not just for new appliances and systems. A home warranty plan has several benefits for owners of older appliances and systems:

  • Fill coverage gaps: The manufacturers’ warranty plans will likely have expired on your older appliances and systems and homeowners insurance doesn’t cover damage due to wear and tear.
  • Save on repair costs: A home warranty plan helps replace large, unexpected costs with a small, predictable monthly plan. 
  • Get qualified repair service and a low service fee: A home warranty plan connects you to a network of experienced service providers, and all Cinch plans guarantee their work for up to 180 days.
  • Get matched with a service pro: Our customer service takes care of matching you with an in-network service provider when you make a claim, so you don’t need to go searching for one yourself.
  • Secure your peace of mind: Inevitably, one of your items may breakdown, but with a warranty plan, you won’t need to dip into long-term savings or credit to pay for it.

Real stories, real customers.

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Cinch Home Services has been pretty prompt in their response. To have a response within 72 hours is pretty amazing. They had to wait for a part but they've taken care of it satisfactorily. They covered their feet, they were very professional and seemed to be knowledgeable.
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I accidentally dropped a penny down our garbage disposer and it got stuck there. The tech got it out and the disposer was fine. I'm very satisfied with Cinch's service. Last fall, we had maintenance done on our furnace. It's a bit of a distance for the people working on it to come up for us. But they come and they're very polite.
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My washing machine broke down and Cinch ordered the repair to be set up. A part kept being on backorder so they sent me a new washing machine. It was a great experience. They were very good about everything. I also had a claim for the refrigerator and it ended up being a lot more expensive and extensive repair than we originally thought it was going to be. So, that again, was a very good service I’m very happy.
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When I call Cinch, they've been all informational, excellent and knowledgeable. Ordered the parts and came right out. So far, they're on time, very easy to contact, schedule and very knowledgeable on what they do. I'm very happy with my experience with Cinch.
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Cinch has been very good. They come out right away. Generally, they schedule a service when it's convenient for us, and the technicians we've had have been very nice. Having the home warranty program gives us peace of mind. We got it when we bought a new refrigerator. And in the first year, the compressor went out.
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Calvin Maryland
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Cheryl Connecticut
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1 Get your first month free when you choose the monthly billing option on your purchase of new annual Appliances, Built-in Systems or Complete Home Plan. Excludes optional coverage and add-ons. Cannot be combined with any other offer. Not available in all states. 2All plans are subject to terms, conditions and limitations in your service plan agreement. Covered items must be in good working order, with no apparent visual or operational malfunctions, as of your service agreement effective date. Non-covered, incidental charges and dollar amount caps may apply. Please read the sample terms;  especially sections: Terminology to Know, When Your Coverage Applies and Details About What's Covered and What's Not. Note that your actual terms and conditions may vary based on the plan you purchase. Deductibles are due at time of service call. Maximum plan limit for all claims is $10,000 per agreement term. Coverage and pricing may vary by state.
 
For CA residents, underwritten by California Cinch Home Services, Inc. CA license # 3356-3. Calls to the toll free number here are directed to Cerida Insurance Services, CA License # 0G80295. In other states, contracts underwritten by affiliates of Cinch Home Services, Inc. Claim administration and management of the plans is by Cinch Home Services, Inc., and services are provided by independent contractors.