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Why choose a Cinch home warranty?

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Our provider network has thousands of prescreened professionals.

We guarantee our work for 6 months — at no additional cost to you.

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Multiple customer service awards year after year.

Real stories, real customers

"Cinch has been very good. They come out right away. Generally, they schedule a service when it's convenient for us, and the technicians we've had have been very nice. Having the home warranty program gives us peace of mind. We got it when we bought a new refrigerator. And in the first year, the compressor went out."

— Julie, MI

"Cinch Home Services has been pretty prompt in their response. To have a response within 72 hours is pretty amazing. They had to wait for a part but they've taken care of it satisfactorily. They covered their feet, they were very professional and seemed to be knowledgeable."

— Calvin, MD

"When I call Cinch, they've been all informational, excellent and knowledgeable. Ordered the parts and came right out. So far, they're on time, very easy to contact, schedule and very knowledgeable on what they do. I'm very happy with my experience with Cinch."

— Frank, FL

When should I buy a Cinch Home Services home warranty?

Although it’s best to get a home warranty as soon as you become a homeowner, you can purchase a plan at any time during the buying, selling or home-owning experience.

 

Even though purchasing a home warranty is important when buying or selling a home, you will also want to purchase a warranty when your existing limited-time warranties expire or when you remodel and add new appliances or systems to your home.

 

What is not covered by a Cinch home warranty?

While a Cinch home warranty plan offers a wide range of coverage, some situations are not covered by a home warranty, including:

  • Neglect and failure to do scheduled maintenance
  • Cosmetic dents and scratches to appliances
  • Non-mechanical items in the home, such as windows, walls, doors and the roof
  • Improper installations or repairs
  • Pest damage
  • Misuse 

 

Unlike many other plans, Cinch’s home warranties usually cover “unknown pre-existing conditions.” To fully understand what isn’t covered, read the details of the “General Exclusions and Limitations” section of a plan’s terms and conditions.

 

What is the difference between a home warranty and homeowners insurance?

While home insurance policies are typically required for homeowners, a home warranty plan is never mandatory. But since insurance policies don’t cover costs for daily wear and tear to the appliances and home systems you rely on, warranty coverage can save you a lot of trouble and money.

 

Homeowners insurance covers four primary areas of your home:

  • Personal property that could be stolen or damaged
  • The interior of your home
  • The exterior of your house
  • General liability that covers you if someone gets injured on your property

 

Home warranties generally cover failures incurred from daily wear and tear to both your home’s major appliances and systems such as:

  • Major kitchen appliances like your fridge or built-in microwave
  • Clothes washer and dryer
  • Water heater
  • HVAC systems 
  • Plumbing and electrical systems

 

Who are the contractors that Cinch sends to my house?

We match your repair request with a vetted service technician from our network of thousands of professionals. Every technician that we refer has undergone an extensive screening and selection process, which includes, but is not limited to, license checks and verification of active liability insurance. We also have a continuous process of monitoring our technicians and scoring them based on customer feedback.



My home's systems and appliances are old. Does Cinch cover them?

Home warranties are not just for new appliances and systems. A home warranty plan has several benefits for owners of older appliances and systems:

  • Fill coverage gaps: The manufacturers’ warranty plans will likely have expired on your older appliances and systems and homeowners insurance doesn’t cover damage due to wear and tear.
  • Save on repair costs: A home warranty plan helps replace large, unexpected costs with a small, predictable monthly plan. 
  • Get qualified repair service and a low service fee: A home warranty plan connects you to a network of experienced technicians, and all Cinch plans guarantee their work for up to 180 days.
  • Get matched with a technician: Our customer service takes care of matching you with an in-network technician when you make a claim, so you don’t need to go searching for one yourself.
  • Secure your peace of mind: Inevitably, one of your items may breakdown, but with a warranty plan, you won’t need to dip into long-term savings or credit to pay for it.

 

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